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Expanding the Business Uses of Twitter
Convincing clients about the commercial utility of social networks is always a crucial part of our education process. Many people initially think networks like Twitter are solely used for meaningless babble about breakfast choices and weekend plans. For instance, one client recently summed up the goal of activities on the social networks he...
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Social Media Marketing Tools For Banks - But Are They Solutions?
As an avid Mint.com user - and one who's on the precipice of taking the entirety of his personal banking activities "mobile" - I was intrigued when our CEO tossed me a 2 paragraph profile of Jwaala that he recently tore from a tech magazine. Jwaala is a high-touch vendor, working closely with banks and smaller financial institutions by providing...
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A Guide to Selecting a Social Media Monitoring Solution
The sheer amount of information created each day on social media channels is one of the primary reasons holding people back from interacting and beginning social media outreach. With dozens of platforms and millions of blogs and forums broadcasting conflicting opinions and perspectives, finding a clear direction and actionable insight from the sea...
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Audience Reach: From Millenials to Boomers, How To Reach Your Customers Online
Nielsen recently released a report detailing the shopping habits of four major age demographics : The Greatest Generation: born prior to 1946 (64 + years of age in 2009) Boomers: 1946 – 1964 (45 to 63) Gen X: 1965 – 1976 (33 to 44) Millennials: 1977 – 1994 (15 to 32) Not surprisingly, each generation is unique in...
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Small Businesses Seeing Business Value from Social Networking
Small businesses doubled their use of social media in 2009, according to a study by the University of Maryland Robert H. Smith School of Business. Only 12 percent of small businesses had adopted social media as a marketing or customer service tool in 2008. In 2009, 24 percent of small businesses reported using social networks. The...
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Social Media Logistics: Twitter, Round III. Avoid the Phishing Scams
Across Sunday and Monday of this week, a phishing virus erupted and spread across Twitter. Operating under the guise of a "Direct Message" (a "DM," a private message Twitter users send to one another, in many ways comparable to a 140-character email), the virus quickly and effectively spread spam messages across the Twittersphere. DMs are often...
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Social Media Logistics: Facebook Fan Pages, Part 2
In an earlier post, we touched on how you can establish a Facebook Fan page for your business to begin interacting with current and potential customers. Facebook has more than 100 million active monthly users in the U.S. alone, so it is a crucial place to begin social networking interactions for most businesses. But once you have built a...
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Small Business Marketing Advice: Tips On Engaging Locally on Social Networks
Much has been written about the effectiveness of social media outreach in national campaigns, such as Scott Brown’s victory over Martha Coakley in Massachusetts. But social media can also have an outsized impact on local policy proceedings and elections, as an interesting Huffington Post article today explained. The article...
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How Are You Reaching the 200 Million US Residents Online?
New statistics released by Nielsen show just how ubiquitous Internet activity has become. This insight into user behavior demonstrates how crucial interacting online is for small businesses who want to attract more business. Users spent an average of 58 hours online in January, and visited an average of 2,621 Web pages while online,...
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Unexpected: Potentially Irrelevant Innovation From Google
Google's latest attempt to simplify AdWords for small business owners hinges on the appeal of color. A great post from Marketing Pilgrim's Frank Reed ( Google Gives SMB Market Something to Look Forward To ) explains a project Google is beta-testing in the Houston market. For $25/month Google will: 1) attach a "yellow flag" to all Adwords...

