• Social Innovations Will Increase Online Commerce

    An interesting study from a start-up that monitors the inventory levels of brick-and-mortar stores found that only 5 percent of purchases are made online currently.  While some of the categories likely won’t transition much of their sales online, such as food and beverage or furniture, I think a significant portion of the 95 percent of...

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  • How to Convince Management That Social Media Outreach Will Be Valuable

    We talk to marketing professionals every day about the ways social media can impact their business results and drive awareness and sales for their companies.  But we also hear that once these VPs of marketing or CMOs have been convinced about the viability of social media as an outreach tool, they often have trouble convincing upper management....

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  • Search Engines on TV?

    Using TV ads to promote search engines certainly isn’t a new concept, but, as the stakes between Google and Microsoft’s Bing heat up, the practice has grown in prevalence. Here is a collection of fascinating TV commercials for search engines from 1998 (more here ): http://www.youtube.com/watch?v=qPEpGHya01c...

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  • The Case for Microblogging for Business

    So much has been made of the potential business uses of Twitter for marketing and advertising that the internal communication benefits of social sharing and messaging services often get overlooked.  For instance, this week, Microsoft announced that it has been internally testing a feature called “OfficeTalk” for its Office business...

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  • Social Media Marketing Tools For Banks - But Are They Solutions?

    As an avid Mint.com user - and one who's on the precipice of taking the entirety of his personal banking activities "mobile" - I was intrigued when our CEO tossed me a 2 paragraph profile of Jwaala that he recently tore from a tech magazine. Jwaala is a high-touch vendor, working closely with banks and smaller financial institutions by providing...

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  • Social Media Resources for Nonprofits

    Yesterday marked the unveiling of a new website for nonprofits called Jumo .  Founded by Chris Hughes (a co-founder of Facebook and online director for the Obama Campaign), Jumo gives nonprofits a new medium for publicizing their work and seeking donations. Hughes contrasts his vision for Jumo with the current leading social media platform for...

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  • Data Drives the Transformation of Key Business Practices

    An interesting piece in TechCrunch yesterday highlighted the growing significance of data gathering and analysis, even for companies that have not traditionally relied on manipulating and analyzing data in their operations.  The automation of so much of business—and marketing especially—as the Internet Age has progressed has caused...

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  • Three Ships Media Raises Seed Round

    Social marketing company Three Ships Media raised an undisclosed seed round from digital media entrepreneur Jeff Giesea. The company helps corporate marketers leverage social and emerging media to generate leads, promote their brands, and retain customers. It also conducts quantitative analysis on behalf of its clients.    Three...

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  • A Guide to Selecting a Social Media Monitoring Solution

    The sheer amount of information created each day on social media channels is one of the primary reasons holding people back from interacting and beginning social media outreach.  With dozens of platforms and millions of blogs and forums broadcasting conflicting opinions and perspectives, finding a clear direction and actionable insight from the sea...

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  • Turning Negatives into Positives in Social Media

    I had the chance to participate in an excellent panel yesterday entitled “Social Media and Your Business” in Durham, N.C.  My fellow participants and I fielded questions about proper implementation of social media campaigns, best practices for employee usage, and advice on how to deal with negative sentiment online. The last...

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